Solved: 3rd party earbuds not connecting - Samsung Community

Ali254 · ‎03-16-2021

Just bought the S21 and now my Taotronics earbuds won't connect through bluetooth. Any ideas why? All other bluetooth devices are connecting fine. My phone won't even pick the earbuds up to pair. And yes they are on pairing mode. Any ideas why?

SamsungRei · ‎05-27-2021

I understand how frustrating this is. Here are some steps that may help. https://www.samsung.com/us/support/troubleshooting/TSG01001226 If you are still unable to connect to the buds, you will need to reach out to the manufacture of the earbuds for additional troubleshooting steps.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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bill-e · ‎03-16-2021

Do you have another device that you can try to pair to the buds?

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

userPkHQMrj1RL · ‎05-23-2021

I'm in the same boat. Headphones connect to my old Pixel phone just fine. Did you ever fix this?

SamsungRei · ‎05-27-2021

I understand how frustrating this is. Here are some steps that may help. https://www.samsung.com/us/support/troubleshooting/TSG01001226 If you are still unable to connect to the buds, you will need to reach out to the manufacture of the earbuds for additional troubleshooting steps.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

3rd party earbuds not connecting

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