Since the more recent update my camera has not been working. When I open the camera is shows me what im pointing my camera at then said failed and doesn't let me open it again . Tried restarting, force close and clearing cache but nothing. I can use the camera on other apps like Instagram, Snapchat and Facebook and had to download a separate photo application to use the camera in. Has anyone else delt with this and how did you fix it if so
Good afternoon, usermzyypbjnmp! Thanks for reaching out. I definitely understand the frustrations with your camera not working on your phone. I see you mentioned that you already tried a few troubleshooting steps. Take a look at this link here that provides additional steps that you may have not tried yet. http://www.samsung.com/us/support/troubleshoot/TSG10004628/
If you have any additional questions or concerns, please feel free to reach out to us in community or one of our moderators in a private message. ๐
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I have found a resolution, you have to clear the store on the camera settings, every time it fails you have to go and clear the store. Its a temporary fix but hopefully it becomes a permanent one
Good afternoon, usermzyypbjnmp! Thanks for reaching out. I definitely understand the frustrations with your camera not working on your phone. I see you mentioned that you already tried a few troubleshooting steps. Take a look at this link here that provides additional steps that you may have not tried yet. http://www.samsung.com/us/support/troubleshoot/TSG10004628/
If you have any additional questions or concerns, please feel free to reach out to us in community or one of our moderators in a private message. ๐
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
My S21 FE had several Ui updates. Latest is v.8. I noticed that "real shutter sound" for taking picturs does not exist any more. Is it known bug? Previius this sound existed in all phones I used inc!luding S21. Sad!
