Original topic:

Cleaner app

(Topic created: 12-15-2021 07:14 PM)
Ellin
Sun
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Galaxy S21
Just got some kind of warning on my phone about installing a cleaner app update due to Samsung hacks, looks official but also suspicious did anyone else get this???? Is it garbage or real?

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bill-e
Samsung Care Ambassador
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Galaxy S21

@Ellin Try installing Malwarebytes and running that to see if it can find the offending app.

https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

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36 Replies
Marquise1994
Galaxy
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Galaxy S21
Anything like that is a scam!!!! Your phone already has something like that built in
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user365170tdJ15
Honored Contributor
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Galaxy S21
I'd not tap on it ... where (app) was this displayed??
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Ellin
Sun
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Galaxy S21
Thanks that's what I figured, I didn't open it, glad you confirmed, what's crazy is the warning took up the whine 8 screen, I hope I haven't been hacked but I did delete it
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Ellin
Sun
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Galaxy S21
Sorry for typos
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Anonymous
Not applicable
Options
Galaxy S21
It's fake
NeonX89
Comet
Options
Galaxy S21
It's probably a Chrome browser scam site loaded in the cache just clear the Chrome browser cache and force stop it.
Ellin
Sun
Options
Galaxy S21
What do I do after force stopping, can I still use chrome?
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bill-e
Samsung Care Ambassador
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Galaxy S21

@Ellin yes, the first time you tap the Chrome icon, chrome will start up again.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
Ellin
Sun
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Galaxy S21
Thank you!
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