usery1U4sZy9s4
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2023 03:31 PM in
Galaxy S21
My Galaxy 21 stopped playing audio via Bluetooth on certain devices. It wont play in my car at all for about a week. Yesterday it stopped playing in my JBL speakers. It works in my PowerBeats headphones still so far though. Be clear, IT PAIRS with no problem. Its just NO sound in certain devices. Both the phone and device volumes are all the wsy up so that isnt the issue either. ALSO Bluetooth is NOT listed in my app manager. So I cant clear the cache or anything.
7 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2023 03:57 PM in
Galaxy S21
Try this, Settings>General management>Reset>Reset network settings. Mind you, this clears all Bluetooth and Wi-Fi connections/settings and you will have to reestablish them afterward.
usery1U4sZy9s4
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2023 06:50 PM in
Galaxy S21
Nope that didnt work. Thank you though.
VerbumVeritum
Legendary Samsung Care Ambassador
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2023 06:55 PM in
Galaxy S21
With the device powered off, press + hold power and volume up buttons until the Samsung logo disappears. Using volume keys, select Wipe cache partition, then power to select and confirm. After returning to the menu, use volume to navigate to Repair apps, and then power to select and confirm if necessary. This will reindex all apps on the device.
usery1U4sZy9s4
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2023 05:55 AM in
Galaxy S21
Ok at first i didnt do both in that order. I tried again and did both (cache wipe and app repair). Im in my car and it worked. Hopefully it stays working. Thank you very much.
usery1U4sZy9s4
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2023 05:57 AM in
Galaxy S21
Well that didn't last long. It stopped again . Arrrgghhhh!!!
VerbumVeritum
Legendary Samsung Care Ambassador
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2023 06:42 AM in
Galaxy S21
Oh no! 😔 For all devices still, or just your car? Have you tried removing the device from your car settings and then trying the re-pairing process again from the beginning?
usery1U4sZy9s4
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2023 06:37 PM in
Galaxy S21
Still not working

