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Original topic:

Phone not registered on a network

(Topic created: 09-27-2021 04:51 PM)
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jon7
Cosmic Ray
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Galaxy S21
When I try to make a phone call my phone won't let me call out and I'd saying that I'm not registered on a network can only make a emergency calls.  

Can anyone give me any advice on what to do about this?

I am a straight talk customer and had service with them for 4 months now and thus is happening. 

1 Solution


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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hello there!

 

This could be an issue with the SIM Card not connecting to the carrier's network.

 

If anyone else is still having this issue, I would recommend reaching out to your carrier for further assistance with this.

 

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19 Replies
sweatestnoob28
Cosmic Ray
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Galaxy S21
Do you have a network like us cellular
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jon7
Cosmic Ray
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Galaxy S21
There is Verizon and AT&T but why would I start receiving this message now since I have service all this time and I've kept up with my monthly service plan?
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DanG92263
Honored Contributor
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Galaxy S21
Ensure that Wi-Fi Calling is turned off. It may be trying to use your Wi-Fi network to make calls.
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jon7
Cosmic Ray
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Galaxy S21
Was trying to use the wifi calling since I have no signal at my house
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DanG92263
Honored Contributor
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Galaxy S21
Who is your mobile carrier? AT&T?
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jon7
Cosmic Ray
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Galaxy S21
Verizon
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DanG92263
Honored Contributor
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Galaxy S21
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jon7
Cosmic Ray
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Galaxy S21
This is a screen shot

https://drive.google.com/file/d/1tUWglA1virei-mJ1zBSRb9Y20J4487jV/view?usp=drivesdk

Should I chat with a Verizon support personal?
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DanG92263
Honored Contributor
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Galaxy S21
I don't have access to the drive. Request for access to view the item was sent to you via email.
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