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Original topic:

Phone keeps restarting

(Topic created: a month ago)
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AstralArchangel
Cosmic Ray
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Galaxy S22
I got this phone almost 2 years ago and for the past 2-3 days it keeps randomly restarting and lately it's been getting more unusable before it took a few hours to restart again and now it barely lasts a few minutes. Anyone have the same problem and resolve it?

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3Fees
Red Giant
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Galaxy S22
There is one way to determine if it's a hardware or software issue. Your service center can do this. There are shops that repair these phones or do data recovery as well.

Cheers
3Fees

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25 Replies
meself
Honored Contributor
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Galaxy S22
Seen few mentions of this not sure of the cause or fix I would submit feedback
AstralArchangel
Cosmic Ray
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Galaxy S22
Thank you I didn't know that was a feature. I sent feedback
meself
Honored Contributor
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Galaxy S22
Could be a bug or a software update issue not fixed I think not sure exactly
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AstralArchangel
Cosmic Ray
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Galaxy S22
Yeah I had a software update a few days before my phone started crashing. Could be due to that maybe? Not sure. I deleted some apps I recently downloaded as well as a full factory reset. Doesn't seem to help so maybe a software update will patch it
meself
Honored Contributor
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Galaxy S22
Should get a reply for the feedback
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AstralArchangel
Cosmic Ray
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Galaxy S22
Do you know how long that takes? I did submit it already
meself
Honored Contributor
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Galaxy S22
Being holiday tomorrow might be next week it's not too long I think after submitted so my guess next week sometime
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AstralArchangel
Cosmic Ray
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Galaxy S22
A week is a software but at least I won't be busy. It's a little embaressing for samsung if thr issue is rampant and important people had saumsung phones
meself
Honored Contributor
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Galaxy S22
Think it's a matter of finding the issue or cause than fixing it the logs submitted should help
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