Installed system update yesterday. No errors. But, after notification that update installed, immediately says UPDATE PENDING and installs the update again.
Please help.
Love the phone and no other issues.
Tried to chat with customer support, but just get errors after I fill out the forms.
I am glad I found this thread. My S21 FE finally upgraded to UI7 on 12/18/2025 (or so) and appeared to be stuck in an update loop. I tried freeing up storage, wiping the cache and using smart switch to update. All messages indicated each update was successful, but there didn't seem to be any change in versions. I even took screen shots of the software info page to make sure I wasn't missing anything. Just when I was about to give up, I found one item that changed after wiping cache and using smart switch. I wiped cache again and used smart switch one more time and it finally updated to the current version. Not sure if wiping the cache was really necessary, my phone is finally happy. I didn't count, but I went through at least 10 update cycles.
My wife has a different Samsung Note phone with Verizon and it is still showing as UI4, but at least I know what to expect if/when it updates.
