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‎11-23-2022 11:22 AM (Last edited ‎01-07-2024 04:13 PM by SamsungChelsea ) in
Galaxy S22A few weeks ago when I try to use any text editor I have issues. If there is text below the page line and I move up the body, place my cursor and type a single letter, it scrolls all the way to the bottom. It always happens. So when I try to type a sentence, the screen bounces between cursor and the bottom.
I contacted one app's devs and they said it wasn't anything in the app doing it. I downloaded 9 other editors and the same thing happened. It also happens in other apps that use a basic text box.
Wow, just noticed it is happening while writing this. This editor is also just blinking in and out as I type. So, pretty sure it is an OS or settings issue.
I have deleted every app I installed after the first occurence, poured through settings and I have no ideas left.
Is this the proper place to ask this, or do I need to contact customer service and never hear from them?
Happy Thanksgiving.
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Faeryll
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‎11-25-2022 03:37 PM in
Galaxy S22
I was able to fix things, thanks to another site.
The issue was with Grammarly by Samsung. You'd think the Samsung Customer Service might know. The post I found the solution on was 3 years old. Nary a word when I submitted the issue to them.
If anyone has this problem, go to:
General Settings>Samsung keyboard settings>Suggest text corrections>Manage apps
You can choose all apps or individually. If you do it individually, make sure to turn off any browsers, as well.
I don't know if it is the official fix, but it works fine. You can't just disable Grammarly, it does nothing. Wish I could uninstall that crappy service, but, well, Samsung.
The issue was with Grammarly by Samsung. You'd think the Samsung Customer Service might know. The post I found the solution on was 3 years old. Nary a word when I submitted the issue to them.
If anyone has this problem, go to:
General Settings>Samsung keyboard settings>Suggest text corrections>Manage apps
You can choose all apps or individually. If you do it individually, make sure to turn off any browsers, as well.
I don't know if it is the official fix, but it works fine. You can't just disable Grammarly, it does nothing. Wish I could uninstall that crappy service, but, well, Samsung.
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Faeryll
Cosmic Ray
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‎11-25-2022 03:37 PM in
Galaxy S22
I was able to fix things, thanks to another site.
The issue was with Grammarly by Samsung. You'd think the Samsung Customer Service might know. The post I found the solution on was 3 years old. Nary a word when I submitted the issue to them.
If anyone has this problem, go to:
General Settings>Samsung keyboard settings>Suggest text corrections>Manage apps
You can choose all apps or individually. If you do it individually, make sure to turn off any browsers, as well.
I don't know if it is the official fix, but it works fine. You can't just disable Grammarly, it does nothing. Wish I could uninstall that crappy service, but, well, Samsung.
The issue was with Grammarly by Samsung. You'd think the Samsung Customer Service might know. The post I found the solution on was 3 years old. Nary a word when I submitted the issue to them.
If anyone has this problem, go to:
General Settings>Samsung keyboard settings>Suggest text corrections>Manage apps
You can choose all apps or individually. If you do it individually, make sure to turn off any browsers, as well.
I don't know if it is the official fix, but it works fine. You can't just disable Grammarly, it does nothing. Wish I could uninstall that crappy service, but, well, Samsung.