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Original topic:

S23 network randomly locks

(Topic created: 3 weeks ago)
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Damien47
Cosmic Ray
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Galaxy S23
My S23 FE randomly network locked itself about a week ago and now I can't use any Sim from any carrier but I can still use the phone and connect to wifi and everything else except connect to a mobile signal service because it ask for a MCK unlock code and it's weird because the screen that comes up says too many incorrect attempts but I haven't entered anything. At least I can still use the phone I guess. 1776261107167.jpg

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Solution
MrGhoul
Neutron Star
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Galaxy S23
In order to connect to your mobile carrier:

MCK (Master Control Key): You will need the specific Master Control Key code from the original carrier to unlock your device.

Contact the cellular service provider that originally sold the phone to request the MCK code.

You may need to provide the phone's IMEI number and proof of purchase or account details to receive the code

If your carrier canโ€™t help (common with second-hand phones), Samsung may be able to assist, by Contacting samsung support and asking them if they can supply or help you with getting the Master Control Key code for your phone.
Tap the link below for samsung support.
https://www.samsung.com/us/support/contact/

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5 Replies
Solution
MrGhoul
Neutron Star
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Galaxy S23
In order to connect to your mobile carrier:

MCK (Master Control Key): You will need the specific Master Control Key code from the original carrier to unlock your device.

Contact the cellular service provider that originally sold the phone to request the MCK code.

You may need to provide the phone's IMEI number and proof of purchase or account details to receive the code

If your carrier canโ€™t help (common with second-hand phones), Samsung may be able to assist, by Contacting samsung support and asking them if they can supply or help you with getting the Master Control Key code for your phone.
Tap the link below for samsung support.
https://www.samsung.com/us/support/contact/
Damien47
Cosmic Ray
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Galaxy S23
I got this phone from Amazon about a year ago and I've had Boost Mobile and now Visible by Verizon both, both worked fine.
MrGhoul
Neutron Star
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Galaxy S23
Here is an detailed article on MCK (Master Control lock). In order to connect to your mobile carrier, I recommend you follow the guidance within this article.
https://unloky.com/unlock-guide/samsung-mck-unfreeze-code
SSpacechase
Cosmic Ray
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Galaxy S23
Same but another carrier ..
poolofpromises
Asteroid
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Galaxy S23
THIS SHOOULD NOT BE HAPPENING EVER