Is anyone experiencing an issue since the UI 8.5 update, where your phone loses its connection with your WiFi network? Without doing anything or altering anything, the connection drops, it usually reconnects automatically but sometimes I do have to force it. And this action then causes my phone to be seen as a new device by my router which is a pain.
Hello @PoorGuy and welcome back to the Community! We completely understand how frustrating it is to deal with dropping Wi-Fi connections, especially after an update like UI 8.5. Having your phone constantly disconnect and then register as a completely new device on your router is definitely a major inconvenience. Let's get this sorted out for you. We actually have an official guide that addresses this specific behavior. Please take a look at our guide here: https://www.samsung.com/us/support/troubleshoot/TSG10002018/ Give those steps a try and let us know if it was of any help!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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I looked at and tried the link but there are a few different sections that came up showing information like that. Which section do I select for that information? Also since this is no longer happening frequently but still happening, it will be hard for me to tell if the problem is resolved.
