Hello Community Members. We understand the frustrations caused by the battery drain on your phones and have found a solution. This is occurring on T-Mobile phones because of the mobile services app. In order to remove the application, first open Settings, then open Apps, press the filter and sort icon to the right of Apps. Then turn on Show System Apps and search Mobile Services. Select the three dots to the right of mobile services, and then select Uninstall updates. You will need to select OK. After you have selected OK make sure to check the version it should be downgraded.
This will get you back up and running. If not, don’t hesitate to reach out to us once again! Thank you for being a Samsung customer.
