Original topic:

Galaxy S24 Users Report Battery Drain Issues

(Topic created: 4 weeks ago)
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SamsungKyle
Samsung Moderator
Samsung Moderator
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Galaxy S24

Hello Community Members. We understand the frustrations caused by the battery drain on your phones and have found a solution.  This is occurring on T-Mobile phones because of the mobile services app.  In order to remove the application, first open Settings, then open Apps, press the filter and sort icon to the right of Apps. Then turn on Show System Apps and search Mobile Services. Select the three dots to the right of mobile services, and then select Uninstall updates. You will need to select OK. After you have selected OK make sure to check the version it should be downgraded.  

This will get you back up and running. If not, don’t hesitate to reach out to us once again!  Thank you for being a Samsung customer.

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125 Replies
AAbbott
Halo
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Galaxy S24

It's the security for your device.

0 Likes
JRsa
Asteroid
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Galaxy S24
I’m using a Samsung Galaxy S24 Ultra, and since updating to One UI 8.5, I’ve noticed that my battery seems to drain much faster than before. Even with normal usage, the battery life doesn’t last as long as it used to prior to the update.
lposte
Constellation
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Galaxy S24
S10e battery issue
0 Likes
CassieMae
Halo
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Galaxy S24
I have an s25 ultra and I actually noticed the opposite! My battery was working fantastic better than ever after the update but now since the security update recently it's draining faster than ever. I go on my phone in the morning for an hour and it goes down to 80%.
0 Likes
AnswerSeeker
Asteroid
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Galaxy S24

For Me the issue started after the security update in April but the upgrade to OneUI 8.5 did not change anything        

        

        

        

        

        

        

        

0 Likes
KJdrama6
Asteroid
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Galaxy S24
I have gone from charging once a day to at least three times a day!
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Crazydog77749
Cosmic Ray
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Galaxy S24
Samsung s24 ultra att,when is one ui 8.5 arriving?
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AnswerSeeker
Asteroid
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Galaxy S24

IT's available in Canada, AND the US I believe, but check your phone's settings for the update                                                    

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Schlane
Asteroid
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Galaxy S24
Has anyone else noticed their phone starting to overheat and drain more battery after the one ui 8.5 update? I tried switching back to the standard use profile and automatically noticed my phone starting to abnormally overheat. The same thing occurs when I optimize my apps using Good Guardian's App Optimizatioan.
RedOregon
Sun
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Galaxy S24
No.
0 Likes