Original topic:

Cannot install

(Topic created: 03-30-2026 10:04 AM)
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alta89
Constellation
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Galaxy S24
My galaxy s24 ultra is saying that active armor is no eligible for my device i had this on my phone before why is it not allowing it this time 
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8 Replies
Mujibar
Honored Contributor
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Galaxy S24
What is active armor? Is it an app?
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Pianodude58
Honored Contributor
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Galaxy S24
It's an app from AT&T in the Google Play Store
Mujibar
Honored Contributor
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Galaxy S24
Thanks, that explains part of it. Need some info from the OP, like is AT&T still their carrier.
meself
Honored Contributor
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Galaxy S24
Att call filter app
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hey all! I recommend reaching out to the app developer regarding this issue. You can also send an error report for this as well. 

Samsung Members app > Get help > Send feedback > Error reports




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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YeaYea1323
Asteroid
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Galaxy S24
I have been having the same issues with that app.
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EmilieS
Constellation
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Galaxy S24
You're all beyond me...I canna even find the link to join the beta...
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kimberleigh
Red Giant
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Galaxy S24
Active Armor is an AT&T app. You can get it based off the service plan you have with AT&T. Call them and ask
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