Hi can someone have any tips on how I can solve my Mic 2 problem with my S24 ultra So the phone Mic 2 the One I use to speak with Gemini Bixby, send voice notes even samsung recorder is not working I thought it was glitch I did restart my Phone it's on the latest update but the Mic is not working but I can still make call as the other Mic is working I don't know if it's a glitch or not
In the Members app in the support section run the diagnostic test if it comes back as failed you will need to visit a Samsung authorized service center to have them replace the speaker.
My mic also stopped working after the update. Samsung members app detected 1st Mic(the one at the bottom of the phone) is not working. This is strange.
Hello @Wany, thank you for reaching out to the Community. We understand that you are having issues with the Mic functioning properly. Just a quick question have tried out the mic in Safe Mode. To do this go to the power menu then tap power off, then long press the power off button, it will change over to the safe mode button, then tap the safe mode button, and the phone will reboot in safe mode. If the issue continues in safe mode then the unit will need to be set up for a service. Depending on the results you may need to have the phone serviced. You can find a list of authorized Samsung service centers in the U.S. at https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
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