Original topic:

Unable to perform Software Update

(Topic created: 02-23-2026 07:51 PM)
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SamuraiJP786
Asteroid
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Galaxy S24
Has anyone seen this before? I recently got a unlocked refurbished S24 Ultra and it performed updates to Android 16 and UI8 however now I see get the attached. Last successful check was February 6th 2026. 

Done the standard.
* Rebooted the phone
* tried off wifi
* went to apps and cleared data and cache for both instances of Software Update
* also wiped system cache

This is the first time I have seen this any Samsung phone and I have been using them for decades

image


12 Replies
Mujibar
Honored Contributor
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Galaxy S24
That would indicate a problem with the carrier's update server. It should resolve itself in time.

Which update are you trying to get?
SamuraiJP786
Asteroid
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Galaxy S24
Since I was getting this replacement prepped I had been manually checking for updates to ensure all updates are applied. After UI 8 and January update started receiving this, on my S23 or older I would have seen no updates or something else
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Robin621k
Honored Contributor
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Galaxy S24
What is the current security patch you are running?
SamuraiJP786
Asteroid
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Galaxy S24
I'm on the January 2026 security patch
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meself
Honored Contributor
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Galaxy S24
So that's current
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meself
Honored Contributor
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Galaxy S24
Check the month your on for the monthly
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SamuraiJP786
Asteroid
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Galaxy S24
It's January 2026
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RedOregon
Comet
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Galaxy S24
Yeah, I'd just wait a day or so.
SamuraiJP786
Asteroid
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Galaxy S24
Thanks, will wait until February one released, and see if this still continues.