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Original topic:

Camera problems after upgrading to One UI 8.5

(Topic created: Tuesday)
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alain25
Asteroid
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Galaxy S25
The camera app has problems with focusing the lenses since. You already restart the application and still it does not pull well . 
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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello alain25, I understand the frustrations this may have caused you. Take a look at this article here: http://www.samsung.com/us/support/troubleshoot/TSG10004628/

 

If the steps in the link does not work, you may need service. Here are your service options available to you.

 

Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Contact customer service directly at 1-800-726-7864

To visit a certified repair center near you, click on this link: https://www.samsung.com/us/support/service/locations/

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 Reply
Solution
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Hello alain25, I understand the frustrations this may have caused you. Take a look at this article here: http://www.samsung.com/us/support/troubleshoot/TSG10004628/

 

If the steps in the link does not work, you may need service. Here are your service options available to you.

 

Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Contact customer service directly at 1-800-726-7864

To visit a certified repair center near you, click on this link: https://www.samsung.com/us/support/service/locations/

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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