About 3 months ago, I was alerted that my USB port had moisture or debris and would not allow me to charge it, only wirelessly. I have done every single method and suggestion under the sun to clean and dry the port, for three months now, and it still wont charge. I cannot go on like this, it takes all day to charge it. My battery hasn't seen anything over 50% in three months. Its really messing things up for me, as I am currently homeless, living in my van, having a hard enough time as it is.
Anyone have any experience or suggestions to this problem?
Hello userfVY7iGUUiE, Welcome to the Samsung Community. We noticed that you are experiencing an issue with your S25 not charging past 50%. We are more than happy to assist you with this bump in the road. You mentioned your device detecting moisture or debris, have you recently spilled any liquids on your device?
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No, not that I know of. and in a close inspection, did not see any debris as well. I am making payments on the phone , my carrier us Spectrum, so I am.not sure if that has somethibg to do with it.
Thank you for that information. If you are still having issues with your unit after trying different chargers, then the unit would need to be setup for a repair. I would recommend reaching out to your carrier to see if the unit is covered under a Care plan. If not, you can use this link, https://www.samsung.com/us/support/find-mobile-care/ , to locate a local repair company.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
