Issues after update

[LucyCurls]

After the April update, Google messages freezes & gets stuck on white screen. rapid battery decline with little or no use, no fast charging. Multiple power cycles & restarts, clearing cache... still having issues. **galaxy s25+ 

[meself]

Not experienced that you can goto settings than apps down to Google messages and tap storage and than tap clear cache and restart

[LucyCurls]

I did that. Last thing to do is hard reset...

[AAbbott]

Did you only clear the cache, or did you clear the data as well?  Clearing the data will not delete any messages, it only refreshes the app and you will have to redo all your settings.  I suspect there may be a corruption in the data. You can uninstall Google Messages (if you need to) from it's page in the Play store.  

[LucyCurls]

Thank you. I did not clear data. Will try

[theiatan]

I have found, that every 2 to 3 yrs my galaxy S model I have at the time always does this then I'm forced to just buy a new phone cause it's so bad! Phone battery dies fast, takes forever for anything to function on the phone. Multiple hard resets a day. Just get tired of it so I go buy another phone.

[LucyCurls]

This is only a year old.

[AAbbott]

Every 2 or 3 years you have a major glitch that's so bad you have to replace your phone?  I suspect that you do not perform regular maintenance on those devices - rebooting regularly (auto optimization), regularly cleaning out app caches (for the biggest cache hogs like social media and maps) and optimizing your apps (using Good Guardians App Booster).  Start doing this on your S25 and you should not run into that issue.

[SamsungMod]

Hello LucyCurls welcome to the Samsung Community! I can understand the confusion at why your phone must be behaving in such a way that you can’t use it as intended. I will be happy to troubleshoot with you today to see if we can solve this issue together. To start, I first recommend trying to clear out files by looking at your storage in your settings. Sometimes your phone may be full on storage, and you may have a little too many applications or photos. Nevertheless, please check out the link here for more information on how to troubleshoot your issue.

http://www.samsung.com/us/support/troubleshoot/TSG10001440/

Please feel free to contact us here with any questions or concerns in regard to whether or not this helped. We look forward to your response!

[LucyCurls]

Thank you. Ive done all troubleshooting prior to posting. I Uninstalled Google messages as well & still the same issue. I had no issues up until yesterday. I perform routine maintenance periodically. I reverted back to Samsung messages for now. My main concern is the fast charging...which like the messages was not an issue until today