Original topic:

Pro camera

(Topic created: 03-29-2026 04:58 PM)
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Treyba3
Asteroid
Options
Galaxy S25
Is anyone's pro camera option on the camera app upside down when you open it and it won't let me change it 

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1 Solution


Accepted Solutions
Solution
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Hello Treyba3, welcome to the Samsung Community. I understand your concerns regarding your camera when using the Pro mode being upside down. Have you tried restarting your device to resolve the issue? 

Reset your camera app and verify that it is up-to-date: 

Open the camera app, tap settings, swipe to reset settings and tap reset. 

Tap Settings icon again and swipe to about camera

Check to verify that your camera is up-to-date, if up to date your screen will read "The latest version is already installed."

Verify that your device is up-to-date

Check your device in safe mode to verify that a third party app is not causing the issue: 

Booting your Samsung Galaxy into Safe mode | Samsung CA

If you are still experiencing issues I recommend that you perform a factory data reset, please be sure to back up your device before performing the reset: 

Perform a factory reset on your Galaxy phone or tablet

Please let me know if you need further assistance! 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 Reply
Solution
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Hello Treyba3, welcome to the Samsung Community. I understand your concerns regarding your camera when using the Pro mode being upside down. Have you tried restarting your device to resolve the issue? 

Reset your camera app and verify that it is up-to-date: 

Open the camera app, tap settings, swipe to reset settings and tap reset. 

Tap Settings icon again and swipe to about camera

Check to verify that your camera is up-to-date, if up to date your screen will read "The latest version is already installed."

Verify that your device is up-to-date

Check your device in safe mode to verify that a third party app is not causing the issue: 

Booting your Samsung Galaxy into Safe mode | Samsung CA

If you are still experiencing issues I recommend that you perform a factory data reset, please be sure to back up your device before performing the reset: 

Perform a factory reset on your Galaxy phone or tablet

Please let me know if you need further assistance! 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.