Original topic:

S25 Ultra keyboard errors

(Topic created: 03-05-2026 05:15 PM)
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flash2169
Constellation
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Galaxy S25

About 5 hours ago, my s25 ultra started glitching. The keyboard on my messages and other apps just shuts off/does away mid typing. When im on a web page or menu it reloads the screen to the top. I have reset the cache, settings and everything. Nothing helps.

1 Reply
SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello flash2169, welcome to the Samsung Community. I understand your concerns with your keyboard glitching while trying to use it. What keyboard are you using and have you tried a different keyboard app? I see you stated that you cleared the cache and settings for your keyboard which didn't resolve the issue.

Try your device in Safe Mode to see if a third party app is causing the issue: 

https://www.samsung.com/ca/support/mobile-devices/safe-mode-on-your-galaxy-device

You can also try a factory data reset, please be sure to back up your device before performing the factory data reset: 

https://www.samsung.com/us/support/answer/ANS10002030

If the issue persists after performing the steps, you can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


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