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โ03-05-2026 05:15 PM in
Galaxy S25About 5 hours ago, my s25 ultra started glitching. The keyboard on my messages and other apps just shuts off/does away mid typing. When im on a web page or menu it reloads the screen to the top. I have reset the cache, settings and everything. Nothing helps.
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โ03-06-2026 07:21 AM in
Galaxy S25Hello flash2169, welcome to the Samsung Community. I understand your concerns with your keyboard glitching while trying to use it. What keyboard are you using and have you tried a different keyboard app? I see you stated that you cleared the cache and settings for your keyboard which didn't resolve the issue.
Try your device in Safe Mode to see if a third party app is causing the issue:
https://www.samsung.com/ca/support/mobile-devices/safe-mode-on-your-galaxy-device
You can also try a factory data reset, please be sure to back up your device before performing the factory data reset:
https://www.samsung.com/us/support/answer/ANS10002030
If the issue persists after performing the steps, you can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
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