Original topic:

Samsung Notes issues syncing between phones

(Topic created: 03-14-2026 08:13 PM)
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ChadwickS25
Galaxy
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Galaxy S25

I have s24 and s25 ultra. I went to open a note on my s24 and i got the message to update the app if i wanted to see the note. I do not get this message on my s25 ultra. The app is up to date on the s24. Tried restarting the phone, same issue. I decided to uninstall the notes app on the s24. I installed the app again, and now the note is gone on the s24 despite being on the s25 ultra. It's not in the trash bin, i have sync on both devices (wifi and mobile data) 

7 Replies
ChadwickS25
Galaxy
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Galaxy S25
Not sure why it happened, but i just deleted the note on the s25 ultra. Added a new note and it showed up on the s24 like before.
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meself
Honored Contributor
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Galaxy S25
Account: Go to Settings > Accounts and backup > Manage accounts to confirm the identical Samsung account is used.

Enable Sync: Open Samsung Notes, tap the hamburger menu (top left), select the gear icon (Settings), and ensure Sync with Samsung Cloud is toggled ON.

Allow Data Usage: Go to Settings > Apps > Samsung Notes > Mobile data and enable Allow background data usage.

Clear Cache: Clear the cache/data of the Samsung Notes app if sync is stuck.

Manual Export/Import: If needed, use the Import data feature in the Settings menu to manually transfer notes. 

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ChadwickS25
Galaxy
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Galaxy S25
It's all the same account, sync is on wifi n mobile data on both devices. The weird part is only 1 note out of the 8 i have wouldn't work on my s24. I deleted the note and made a new one, it synced right away.
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meself
Honored Contributor
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Galaxy S25
That is odd only one was acting up maybe a glitch in folder
DidiHell
Constellation
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Galaxy S25

Iโ€™m experiencing the same issue. It only occurs occasionally and affects just a few notes, but itโ€™s really frustrating!

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ChadwickS25
Galaxy
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Galaxy S25
I gave up trying to figure it out I just copied the text deleted the note and just made a new note and it's working just fine.
maidisso
Constellation
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Galaxy S25
Awh nooo. I'm having the same sorta issue. Can anyone help?
S24u and tab 9fe+. 609 and 606 notes. Trash is 1 on both. Same Samsung account. Sync on wifi and mobile data also tried just wifi and nothing. ๐Ÿ˜ž

I'ts more just bothersome that this is an issue. And one note im working on now on my phone isnt on my tablet and I'm just going to copy n paste and get over it but the issue is still there. ๐Ÿ™ƒ
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