Hello, Savanbhadiyadara007! We appreciate you taking the time to share this concern with us. I realize not being able to properly use your camera can be a huge headache. I got a wide range of troubleshooting steps that should address the camera shaking. Based on your description, this may be related to the Optical Image Stabilization (OIS) sensor initialization. Please try the following steps to see if we can resolve this:
1. Clear Camera Cache: Go to Settings > Apps > Camera > Storage > Clear Cache. 2. Check for Updates: Ensure your phone software and all apps are up to date in Settings > Software update. 3. Test in Safe Mode: Power off your phone, then hold the Power and Volume Down buttons to enter Safe Mode. If it doesn't shake here, a third-party app might be the cause.
If the shaking is accompanied by a loud buzzing sound or the image remains blurry, it could be a hardware issue. In that case, I recommend visiting an authorized Samsung Service Center for a quick inspection. Visit the link below if it looks like we would need to set up a service repair. The link covers some previous troubleshooting steps. Just make sure to skip the ones you have already done until you get to the service request page. http://www.samsung.com/us/support/troubleshoot/TSG10004628/
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello, Savanbhadiyadara007! We appreciate you taking the time to share this concern with us. I realize not being able to properly use your camera can be a huge headache. I got a wide range of troubleshooting steps that should address the camera shaking. Based on your description, this may be related to the Optical Image Stabilization (OIS) sensor initialization. Please try the following steps to see if we can resolve this:
1. Clear Camera Cache: Go to Settings > Apps > Camera > Storage > Clear Cache. 2. Check for Updates: Ensure your phone software and all apps are up to date in Settings > Software update. 3. Test in Safe Mode: Power off your phone, then hold the Power and Volume Down buttons to enter Safe Mode. If it doesn't shake here, a third-party app might be the cause.
If the shaking is accompanied by a loud buzzing sound or the image remains blurry, it could be a hardware issue. In that case, I recommend visiting an authorized Samsung Service Center for a quick inspection. Visit the link below if it looks like we would need to set up a service repair. The link covers some previous troubleshooting steps. Just make sure to skip the ones you have already done until you get to the service request page. http://www.samsung.com/us/support/troubleshoot/TSG10004628/
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I read about camera shake think was the 3x zoom or something when it would get off center might be shake but anyway a distorted photo you could say with it being out of focus a update is expected to fix it I dont know if its April or may
