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Original topic:

Hand pain from Galaxy watch

(Topic created: 08-11-2021 10:40 AM)
useryCuSSmA3Sk
Astronaut
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Galaxy Watch

I've seen several posts, but I can't reach CS on this - is anybody else having tingling, numbness and wrist pain with their Galaxy watch? This is recent - I've had the watch over a year, but waking up to my hand numb at night, it feels weak today and gets better when I take my watch off. What have you found that works? 

It's not too tight, no changes to it, charged fine - not overcharged. Any suggestions?

4 Replies
Whitelightening
Astronaut
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Galaxy Watch
I've seen lots of them that Blew up. I cheated and give my watches to my Kids. Lol
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whsky
Astronaut
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Galaxy Watch
Sounds like you need to loosen your watch or you're a hypochondriac
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userU7DoShzRHg
Constellation
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Galaxy Watch

I've noticed this too. I tried setting the heart rate monitor to always be measuring and within an hour my whole hand was numb. So first thing I would try is set that to manual measurement and see if it helps.

It's not hypochondria. At first I thought I was experiencing carpal tunnel until I realized I changed that setting on my watch. And there's 19 pages of people complaining about it here:

https://us.community.samsung.com/t5/Gear-and-Gear-Fit/Samsung-galaxy-watch-causing-pain/td-p/574425

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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I understand how concerning this is. I would like to have our specialized team look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky

 

Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:
Model Code of the watch:
Serial number or IMEI number of the watch:



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