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Original topic:

Water filter light will not reset

(Topic created: 02-17-2023 03:34 PM)
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Members_z8WgN5m
Constellation
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Kitchen and Family Hub

After changing the water filter, following the instructions to press and hold ice maker on the main panel for 3 seconds the filter indicator will not reset. I have tried several times and it continues to flash red. Also, no where in the manual does it identify what filter is used on this appliance. 

thanks for any help

 

 

 

 

 

 

 

 

 

1 Solution


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Solution
Members_z8WgN5m
Constellation
Options
Kitchen and Family Hub

It will not reset as directed. I had to unplug and replug the unit and then push the button for three seconds and then it reset. 

I had to use google, and put model number in to get the right filter for the unit. I purchased the filter at Lowes, they had no way of identifying filter for unit as well. Technician used Google also.

Thanks for your response I appreciate it. 

 

 

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2 Replies
Leviathon713
Constellation
Options
Kitchen and Family Hub
Dumb question: How did you decide which filter to get?

Does this help at all?

https://www.samsung.com/africa_en/support/home-appliances/how-do-i-reset-the-filter-indicator-light-...
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Solution
Members_z8WgN5m
Constellation
Options
Kitchen and Family Hub

It will not reset as directed. I had to unplug and replug the unit and then push the button for three seconds and then it reset. 

I had to use google, and put model number in to get the right filter for the unit. I purchased the filter at Lowes, they had no way of identifying filter for unit as well. Technician used Google also.

Thanks for your response I appreciate it.