NX60T8511SS gas range has an internal gas leak. I purchased from Best Buy and paid for their delivery and setup with a new 6' Samsung gas line(12/2026) We started smelling gas about once a month (1st of the year) and would turn on all topside burners and run oven for about a minute and smell would go away. Now it seems to have progressed to everyday with the smell of a gas leak. We have an electric wall unit stove so the use of the gas range is very minimal. I have mixed a spray bottle of soapy water and sprayed the gas line connection from service line and found nothing leaking externally I'm hoping Samsung would like to get involved and help with this matter.
Oh, no! This isn't the experience that we like for our customers @KR66. Could you send us a private message so that we can gather some additional information from you to look into this a bit more in depth?
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Oh, no! This isn't the experience that we like for our customers @KR66. Could you send us a private message so that we can gather some additional information from you to look into this a bit more in depth?
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
To send a private message to a moderator (or any user), click on the user name (in this case, @Samsung_Moderator and then tap on private message (or send a message, if using a computer) to send your message.
