Front load washer explosion

[Juliapizzo]

My Samsung WF45B6300AP washer i bought in November of 2023 exploded during a cycle of clothes. It shot projectiles across my kitchen and could have seriously injured someone. It is my understanding the machine is not under warranty anymore however this is a safety issue and needs to be reported for potential recalls 

[Samsung_Moderator · Accepted solution]

Oh my goodness! I'm so glad no one was hurt when this happened @Juliapizzo! I would like to have this looked into further; could you please send myself or any of the other mods a private message with the following information: 

-Model Code

-Serial Number

-First and Last Name
-Email Address
-Physical home Address
-Best phone number
-Alt. phone number
-Bill of sale (if available)
-Place of purchase

-Photos of the washer

[DeboMS]

This just happened to us!!!

[DeboMS]

I am sure it is out of warranty!

[Samsung_Moderator]

Hello @DeboMS, 

We are so sorry to hear about this happening and hope everyone is okay and safe. Please follow the instructions previously recommended and contact any moderator by selecting and clicking on the chat option to Private Message one of us with as much information as possible, and we will absolutely take it from there!