JUMP TO SOLUTION Solved

Original topic:

Disable remote function SyncMaster T240HD

(Topic created: 10-23-2022 10:01 PM)
1676 Views
ephenstephen
Constellation
Options
Monitors and Memory

How can I disable or block remote control of T240HD being used as a monitor only?

Whenever I turn on/off my other TV the monitor goes on/off also.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! One way that you may be able to stop the monitor from receiving a signal is to try and block the IR sensor on the monitor. It should be in the bottom right corner of the monitor. As for stopping the monitor's function of being able to be used with a remote, unfortunately, there is not a way to do that. 

View solution in context

0 Likes
Reply
3 Replies
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! One way that you may be able to stop the monitor from receiving a signal is to try and block the IR sensor on the monitor. It should be in the bottom right corner of the monitor. As for stopping the monitor's function of being able to be used with a remote, unfortunately, there is not a way to do that. 

0 Likes
Reply
ephenstephen
Constellation
Options
Monitors and Memory

I can't find the sensor. It's not bottom right. Thanks.

0 Likes
Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! There will be a sensor on the bottom of the screen the model I had pulled up showed it was on the bottom right but it may be in the center if it's not there. 

0 Likes
Reply