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Th3Awak3ning
Constellation

Refining Picture

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Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this

1 SOLUTION

Accepted Solutions
user3UNkCOXvVT
Constellation

Re: Refining Picture

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Settings - Device Care - Battery - Camera

 

Disable "Put app to sleep"

 

If this setting is left in the ON position it will create conflict with app's ability to properly shut down when exiting Camera.

 

Hope it helps

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41 REPLIES 41
Honored Contributor

Re: Refining Picture

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@Th3Awak3ning wrote:

Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this


@Th3Awak3ning 

 

Any screenshots you can provide?

Also are you using the stock camera app? 

 

In any case, try this:

 

Tap and hold camera app shortcut on your home screen. Then when context menu appears, tap on App info. Tap force stop, then go to storage and clear data


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user5QB6yDM6tN
Asteroid

Re: Refining Picture

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Does nothing for the problem. 

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usernTA0cJQIdA
Constellation

Re: Refining Picture

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It keeps ls reappearing eveytime I reopen camara. Even tryied forcing the app to close and clearing storage.

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Samsung Moderator
Samsung Moderator

Re: Refining Picture

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Have you tried all the troubleshooting steps listed above?

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userLslQWmWQEJ
Constellation

Re: Refining Picture

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Same thing is happening to me and it is killing my battery. It did not happen prior to the last patch.Screenshot_20191027-195540_One UI Home.jpg

 

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userLslQWmWQEJ
Constellation

Re: Refining Picture

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I did hit force stop but when I took a pic it did it again. 

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Samsung Moderator
Samsung Moderator

Re: Refining Picture

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Is this the stock app or a third party?

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user0y8zroJrBC
Constellation

Re: Refining Picture

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Screenshot_20191031-121351_Samsung Internet.jpg

I also am getting that everytime I use the samsung camera. It doesnt go away until i I restart 

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Samsung Moderator
Samsung Moderator

Re: Refining Picture

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Do you experience these symptoms if you test your camera app with your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identify and remove the app that may be causing the problem.

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