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Constellation

Refining Picture

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Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this

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Asteroid

Re: Refining Picture

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Settings - Device Care - Battery - Camera

 

Disable "Put app to sleep"

 

If this setting is left in the ON position it will create conflict with app's ability to properly shut down when exiting Camera.

 

Hope it helps

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Supernova

Re: Refining Picture

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@Th3Awak3ning wrote:

Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this


@Th3Awak3ning 

 

Any screenshots you can provide?

Also are you using the stock camera app? 

 

In any case, try this:

 

Tap and hold camera app shortcut on your home screen. Then when context menu appears, tap on App info. Tap force stop, then go to storage and clear data


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Constellation

Re: Refining Picture

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Does nothing for the problem. 

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Constellation

Re: Refining Picture

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It keeps ls reappearing eveytime I reopen camara. Even tryied forcing the app to close and clearing storage.

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Community Manager
Community Manager

Re: Refining Picture

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Have you tried all the troubleshooting steps listed above?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Refining Picture

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Same thing is happening to me and it is killing my battery. It did not happen prior to the last patch.Screenshot_20191027-195540_One UI Home.jpg

 

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Constellation

Re: Refining Picture

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I did hit force stop but when I took a pic it did it again. 

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Honored Contributor

Re: Refining Picture

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Is this the stock app or a third party?

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Constellation

Re: Refining Picture

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Screenshot_20191031-121351_Samsung Internet.jpg

I also am getting that everytime I use the samsung camera. It doesnt go away until i I restart 

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Samsung Moderator
Samsung Moderator

Re: Refining Picture

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Do you experience these symptoms if you test your camera app with your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identify and remove the app that may be causing the problem.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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