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Original topic:

Note 20 Ultra Camera Capturing ppor pictures after updates.

(Topic created: 05-14-2021 01:35 PM)
userNoMHNOi912
Asteroid
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Note20

Hi, 

I have note 20 ultra US Version 5G Snapdragon SM-N86W when I bought this it was awesome in making pictures but now after some updates when I make pictures the quality of the pics got bad even iPhone 7 pics look more beautiful and detailed than this. the pics pixels get pixellated if you zoom a bit and also look blurry.  Also, the video quality is also poor now. 

Why is it so, these are flagship phones, and after paying so much amount what we get after updates.

 

Can anyone guide on this how to fix this issue. 

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1 Solution


Accepted Solutions
Solution
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Note20
Try clearing your camera app's cache/data: open device settings> apps>camera>storage>clear cache/data>soft reset (power phone off,wait a few seconds,power phone back on).

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5 Replies
Solution
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Note20
Try clearing your camera app's cache/data: open device settings> apps>camera>storage>clear cache/data>soft reset (power phone off,wait a few seconds,power phone back on).

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userNoMHNOi912
Asteroid
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Note20

Thanks for your response.

 

I tried and in Camera app settings/clear data when clicked says it will delete all data and account etc so this means it will delete all my pics and videos? 

 

Please advise 

 

See screenshot 

Screenshot_20210515-085711_Settings.jpg

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Note20
Deleting camera cache will not affect your pictures. Deleting data will reset your camera to factory settings.
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userNoMHNOi912
Asteroid
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Note20

So it will not delete any of pics or videos in my gallery if I click clear data? 

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ElWormo
Halo
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Note20
Back up your phone, then, try it, you shouldn't lose anything.
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