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Astronaut

Note 20 Ultra not receiving automated texts/2-step verification

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I'm hoping someone here can help me, as T-Mobile and Samsung customer support has not been able to.

 
I receive most incoming texts without a problem, however, and texts sent as a 2-step verification, or texts from Walgreebs/CVS, or auto generated texts don't come through.
 
I've read some online blogs for other phones and tried changing the texting software, made sure no numbers are blocked, etc. I'm not the most tech savvy person, but I've never been so frustrated! Today, I had to change a firm of payment and they were supposedly texting me a verification code that never came through. Can anyone help?
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Cosmic Ray

Re: Note 20 Ultra not receiving some texts

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Ask Tmobile if short code messaging is blocked on your account, I had this issue before and unblocking it corrected this for me.

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8 REPLIES 8
Cosmic Ray

Re: Note 20 Ultra not receiving some texts

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Ask Tmobile if short code messaging is blocked on your account, I had this issue before and unblocking it corrected this for me.

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Astronaut

Re: Re: Note 20 Ultra not receiving some texts

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I'll ask. thanks
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Astronaut

Re: Note 20 Ultra not receiving some texts

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You could always try to use Authy or Google Authenticator App..
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Astronaut

Re: Re: Note 20 Ultra not receiving some texts

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That might help with the 2 step authentication, but not receiving pharmacy updates on my Rx's, right?
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Re: Note 20 Ultra not receiving some texts

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try to txt any of the like xxx to xxx for sample of products. a pop up will say this might cost money. if you accidentally press no then it remembers your choice and will never send or receive those type of messages. I had same problem. I was able to do one of the advert txt and it popped up and I clicked allow and remember choice. I accidently blocked it once before by clicking don't allow.
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Re: Note 20 Ultra not receiving some texts

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are you getting texts from your contacts though?

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Astronaut

Re: Re: Note 20 Ultra not receiving some texts

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Yes, getting all those texts.
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Re: Re: Note 20 Ultra not receiving some texts

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then possibly server issue from the company that is sending the 2 step verification text messages

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