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Original topic:

Status bar overlap after security update on Note 20 Ultra

(Topic created: 12-15-2022 01:22 PM)
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SebbyLostHisCrown
Astronaut
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Note20
 
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My status bar sometimes does this ever since the December 1st security update on my Note 20 Ultra

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Samsung_Moderator
Community Manager
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Note20

Thank you for reaching out.  I can certainly see how confusing the overlap on your status bar can be, and I would be happy to look into this further for you. I would first recommend testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try to test your device in safe mode to see if you are still experiencing these symptoms: https://www.samsung.com/us/support/answer/ANS00062983/

 

Are you using any themes or third party launchers on your device? If you are using a theme, I would recommend going back to the default theme to see if you still experience these symptoms.

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Samsung_Moderator
Community Manager
Community Manager
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Note20

Thank you for reaching out.  I can certainly see how confusing the overlap on your status bar can be, and I would be happy to look into this further for you. I would first recommend testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try to test your device in safe mode to see if you are still experiencing these symptoms: https://www.samsung.com/us/support/answer/ANS00062983/

 

Are you using any themes or third party launchers on your device? If you are using a theme, I would recommend going back to the default theme to see if you still experience these symptoms.

SebbyLostHisCrown
Astronaut
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Note20
Removing the theme fixed my problem! Thank you so much
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