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Why is samsung.android.smartface accessing the camera multiple times a day?

(Topic created: 12-06-2021 09:55 AM)
Anonymous
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Was wondering why? And if there's anyone who would explain to me why Samsung has a system app (samsung.android.smartface) installed on my phone that is accessing turning on and using this camera sometimes several hundreds of times daily? 👀

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LongHiker
Epic Samsung Care Ambassador
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@Anonymous I believe that is the service that recognizes your face to unlock the screen and keep the screen active when you are looking at it. 

You might want to turn off Settings -> Advanced features -> Motions and gestures -> Keep screen on while viewing

Also turn off Settings -> Biometrics and security -> Face recognition -> Face unlock

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LongHiker
Epic Samsung Care Ambassador
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@Anonymous I believe that is the service that recognizes your face to unlock the screen and keep the screen active when you are looking at it. 

You might want to turn off Settings -> Advanced features -> Motions and gestures -> Keep screen on while viewing

Also turn off Settings -> Biometrics and security -> Face recognition -> Face unlock

Anonymous
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You know you're probably right?
It just seemed to me like the number of times it was accessed and used in comparison to the actual number of times I did use the phone and the camera?
Were a little bit excessive...👀
ltltoi
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Yeah I totally agree, it's happening to me all the time like 50xs a day sometimes, I thought it was my guy friend at 1st
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