Original topic:

Screen is mostly dark

(Topic created: 09-10-2022 01:10 PM)
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userBtMsycgv9r
Constellation
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Projectors & Other TVs

20220910_140719.jpg

 how do I fix this ? Tv is only 3 years old, and last week it decided to go mostly dark 

 

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

I can definitely understand how frustrating this may be. Give this link a shot for me: 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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user751201tmO21
Honored Contributor
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Projectors & Other TVs
In Settings, usually under General settings, select Reset, wait for it to finish

Power off

Unplug from power outlet.
Wait about 15 minutes
Plug back in

Try again
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

I can definitely understand how frustrating this may be. Give this link a shot for me: 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location