Original topic:

Entered the Wrong Type code

(Topic created: 2 weeks ago)
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mcgurk2
Constellation
Options
QLED and The Frame TVs

I made the mistake of entering service mode on my Frame TV to update the Type value, but hit the wrong button and set the Type value to some other TV.  Now I have a black screen, but I can hear the menu when I click on a button.  Is there a way to reset this without being able to see the screen?  

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mcgurk2
Constellation
Options
QLED and The Frame TVs

Update:  by using a flash light held up against the tv with the room lights off I was able to see the menu items and work my way back to the service made and select another type. 

the issue I have is since I did a download firmware and install via usb. With the latest version I lost my art store and I am still getting a message about the local set type and donā€™t need to be set.  My model doesnā€™t seem to be an option so I am not sure how to move forward. 

any thoughts on how to get the art store back?

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tomsframe
Nebula
Options
QLED and The Frame TVs

Dunno Service Menu or Type modes so can only guess that when you set it to the wrong one, you didn't then set it back to the correct Type and therefore it doesn't think it's a Frame any longer.

I see that there are a lot of videos about Samsung's service mode and at least one link that I found suggests you might be able to call them and get some advice (at the bottom of this page):

https://theproductanalyst.com/samsung-tv-service-menu-guide/

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mcgurk2
Constellation
Options

Thank you for the input, I have been out of town but now that I am back I will review and see if it helps.  

The TV is set for the wrong type but thats because I could not find my in the list of options:

Model:  QN65LS03ADF

Type:     QN65LS03A

I am wondering if the update I downloaded wasn't the right one even though I got it right off of the samsung website - 65" LS03A The Frame Art Mode 4K Smart TV (2021) | Samsung Support CA

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tomsframe
Nebula
Options
QLED and The Frame TVs

Another idea is to join the below thread and see if anyone there has advice for you, despite that AFAICT there has been no discussion of Samsung Frame TVs in there.

I'm not completely clear from your posts what exactly you did in what sequence so be exacting with the AVS guys.

https://www.avsforum.com/threads/2022-202x-samsung-service-menu-access-details-tips-tricks-mods.3299...

 

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