I made the mistake of entering service mode on my Frame TV to update the Type value, but hit the wrong button and set the Type value to some other TV. Now I have a black screen, but I can hear the menu when I click on a button. Is there a way to reset this without being able to see the screen?
I did share the wrong link but I did download the right firmware. It was fixed by going back into service mode and doing a factory reset which after a reboot it has the updated firmware and is working correctly
Update: by using a flash light held up against the tv with the room lights off I was able to see the menu items and work my way back to the service made and select another type.
the issue I have is since I did a download firmware and install via usb. With the latest version I lost my art store and I am still getting a message about the local set type and don’t need to be set. My model doesn’t seem to be an option so I am not sure how to move forward.
Dunno Service Menu or Type modes so can only guess that when you set it to the wrong one, you didn't then set it back to the correct Type and therefore it doesn't think it's a Frame any longer.
I see that there are a lot of videos about Samsung's service mode and at least one link that I found suggests you might be able to call them and get some advice (at the bottom of this page):
Hi there, The link you provided is actually for the Canadian support page. If you are not located in Canada, but downloaded this firmware, that may be the cause of the issues.
I did share the wrong link but I did download the right firmware. It was fixed by going back into service mode and doing a factory reset which after a reboot it has the updated firmware and is working correctly
Another idea is to join the below thread and see if anyone there has advice for you, despite that AFAICT there has been no discussion of Samsung Frame TVs in there.
I'm not completely clear from your posts what exactly you did in what sequence so be exacting with the AVS guys.
