I'm in a situation where I need to be able to set a maximum volume for the TV due to one of my family members unintentionally pushing it to 100.
Is there a setting for this? Or creative solutions (I guess installing external sound and using a limiter there?). Hotel mode? I'm getting desperate here.
Solved! Go to Solution.
I wish it were that simple. This family member has dementia (their hearing is intact, but they aren't aware of what they're doing), but otherwise can enjoy watching the TV.
@SelfProclaimedBest thank you! - this was absolutely the solution I was looking for (but didn't know to search for it).
I want to add some more detailed instructions that worked for me today to solve this issue. There are TWO service menus, but only one relevant to the above problem.
1. Buy a cheap universal remote with numerical buttons, as the Samsung smart remote does not have the buttons necessary to open the service menus.
2. With the TV ON, carefully enter "MUTE...1...1...9...ENTER". When this is done, an on-screen menu should appear.
3. Turn "Hospitality Mode" on, which enables the submenus.
4. Scroll down to "Power On" sub-menu and open that, which will give an option for "Maximum Volume".
5. I could not figure out a way to exit this menu, but when I powered the TV off and back on, it saved the settings and successfully limited the max volume.
N.B.: There are a lot of instructions that are unclear online about other ways to access the service menu. With the TV OFF, "Mute... 1...8...2...POWER" also worked on this TV (QN90A), but opened a different service menu. This one seemed to be oriented towards technicians and I did not see a sound setting in here - likely a bunch of options that could brick the TV.
I hope this helps someone down the road as a lot of other instructions were unclear.