Trouble adding Enbrighten light switch

[userYbGwTVNwch]

So I recently installed an Enbrighten Z Wave switch to replace an older z wave switch. Locally, tge switch works fine, but I'm having trouble adding the switch to ST and keep getting an error: 34-302. Can anyone tell me what that error refers to?

[Samsung_Moderator · Accepted solution]

Hello, We understand the difficulties that arise when replacing Smart devices.

Try the steps in this article to get the Switch connected in SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01109890/

If you are still unable to connect the device, you can reach out directly to a support team in your area using the below information:

US support:  1-866-813-2404

US: support@smartthings.com

UK support:  0333 0000333

UK: support@smartthings.co.uk