Original topic:

Galaxy Book 4 Ultra USB C Issues

(Topic created: 03-14-2026 01:38 PM)
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fbonet-147
Constellation
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My laptop recently stopped accepting usb-c connections to my phones, hub and other devices.  It only allows charging but keeps stating for me to use an authorized charger.  The charger is the same that came with the product. I've followed every troubleshooting step, except BIOS update.  If I need a BIOS update, where should I go to download?

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Samsung_Moderator
Community Manager
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Hello there fbonet-147, please give this link a try to access multiple items such as user manuals, service guides, drivers, BIOS, and other tools https://www.samsung.com/global/galaxybooks-downloadcenter/?siteCode=us




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MichaelleonHiltonll
Constellation
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No issues
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