Over heating

[star50]

My Galaxy tab a11 + keeps on overheating every time I do a video call and no apps are open in the background why any suggestions

[innergray]

you're probably almost outta storage, memory, or need a restart. just make sure to use device care and optimize your device occasionally.

and calls on their own take a lot of power to run, so they slow down your device or cause it to overheat. happens to me with discord calls 🥀

[star50]

No I got plenty of storage I just checked

[star50]

Oh ok

[star50]

But you know the funny thing about it on my Moto phone I make video calls and they never overheat only on my Samsung tablet

[Samsung_Moderator · Accepted solution]

Hey ball1976!

We understand how concerning and frustrating it can be when your tablet feels unusually warm, and we appreciate you reaching out about this.

All Galaxy devices, including phones, tablets, smartwatches, and earbuds are designed to operate within a specific temperature range. It’s normal for a device to feel warm during certain activities, such as charging or extended use, and this typically does not impact its performance or lifespan. However, if the device becomes excessively warm, it may lead to issues that need attention. We recommend reviewing the information in the following support article for helpful guidance:
https://www.samsung.com/us/support/answer/ANS10002887/

Furthermore, if your Tab A11+ is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. You can use the following link to find a list of service centers in the U.S. that can do the repair:  

https://www.samsung.com/us/support/service or by contacting customer

support at 1-800-726-7864. 

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

[star50]

Ok

[Chummy128]

My A11+ and my old A9+ does that, it is normal.
In fact, I am uploading a video right now. The tablet feels a little warm.