Return Shipping Label not received

[eniale_0981]

I request a return shipping label, I have not received any email or option to print.

I contacted several times the customer support, order support and still no success. 

I was told they will escalate the matter and its been a few days now still have not received any email from any customer support.

How is it too complicated to email a shipping return label instead of offering me a 10% discount. I am so disappointed.

[Amjadsyl]

Lol good luck. Their customer service is terrible.
There is no way to contact them nor they will come back to you promptly . Just go through your bank and do the refund because this company **bleep**! They won't help you with return lable

[eniale_0981]

It is terrible though I will stive give them a few days to resolve the issue. Thanks for the response.

[SamsungJam · Accepted solution]

Hi Eniale, Due to this being an issue with out sales team, you'll need to contact eCommerce directly at 855-726-8721.  The community team is strictly here for technical support.  

[eniale_0981]

I did contacted them. Waiting...thank you!