Hello there, and thank you for reaching out to the Samsung Community regarding the tablet. I understand how this may be frustrating and want to help. We recommend sending the device in for service if it's still not responding when you press and hold the Volume Down and Side key at the same time for 7 seconds. It will be our pleasure to assist with setting that up, and you can private message me or one of our moderators with your full model and serial number to have service setup or call 1-800- Samsung to speak with a live agent.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello there, and thank you for reaching out to the Samsung Community regarding the tablet. I understand how this may be frustrating and want to help. We recommend sending the device in for service if it's still not responding when you press and hold the Volume Down and Side key at the same time for 7 seconds. It will be our pleasure to assist with setting that up, and you can private message me or one of our moderators with your full model and serial number to have service setup or call 1-800- Samsung to speak with a live agent.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
