Original topic:

Tab A7 charging issues

(Topic created: 08-16-2022 11:10 PM)
Namira
Astronaut
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Tablets

Hello
I've found 4 weird charging bugs since I bought my Tab A7. These issues haven't been fixed even after updating to Android 12.

Is there anyone who has the same experience?

1. It takes a long time, after the battery reaches 100 percent, to show (Fully Charged) message on the lock screen or in the notification bar. Ex. 1 hour

2. When the tablet is turned off, and I connect the charger, no matter how much is the initial battery percentage, it reaches around 63 percent in about 5 to 10 minutes[but I shouldn't press the power button for that 10 minutes]. Then it takes a long time to battery reach, for example, 63 percent. (But it's shown 63 all that time). Then it charges normally to 100 percent.

3. I've checked this with a few charging apps, when I connect it to a fast charger, it charges at about 2700 mAh and 5 volts. (15 watts Samsung charger)

4. These problems exist when protect battery is on or off. But when protect battery is enabled, and the battery is 100, it needs about 2 hours of screen on time to battery reach 99 percent. I think protect battery doesn't do its job and charging hasn't limited to 85 percent of battery capacity.

2 Replies
bill-e
Samsung Care Ambassador
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Tablets

You'll need to submit error reports if you want to notify Samsung techie.   Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

 

 

 

 

 

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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birdie108
Astronaut
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Tablets
I am having the same problems
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