Original topic:

Tablet keeps going dark

(Topic created: 09-13-2026 09:22 PM)
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eastie
Galaxy
Options
Tablets
I have tried to find things in settings to help because the screen keeps going dark and I have to keep hitting the on button and I have restart it also and I can't figure out what happened to it because it was working fine real early today and tonight it has been not working well and I just don't understand what could have happened to cause this problem with my tablet and thank you 
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7 Replies
Battykathy
Asteroid
Options
Tablets
I'm having the same problem
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eastie
Galaxy
Options
Tablets
Follow the place to make your screen go to 10 minutes in I think it was display check in your settings and I changed mine and it is doing so much better ๐Ÿ˜Š
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Chummy129
Galaxy
Options
Tablets
Scroll down on the quick panel, and hold the brightness slider. Toggle off adaptive brightness.
Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

Hello eastie,

Thank you for reaching out to us. We'd be happy to assist you with this concern.

To help us better understand the issue, could you please provide the following information?

Is the tablet running the latest software version?
Did adjusting the Adaptive Brightness setting, as suggested by @Chummy129, resolve the issue?
Do you have Screen Timeout enabled, and if so, what is it currently set to?

We will be happy to continue reviewing the issue, once we have this additional information. 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

eastie
Galaxy
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Tablets
I found the place where I changed it to 10 minutes and so far when I used the tablet it worked better ๐Ÿ˜Œ
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Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

That's great news! Thank you so much for the update. We're happy to hear that the tablet is doing much better.

Please don't hesitate to reach out if you need any additional assistance.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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eastie
Galaxy
Options
Tablets
Thank you ๐Ÿ˜Š
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