Tablet 10 not completing update and keeps looping at 25%. I have tried the hard reset, even tried connecting with a computer but nothing works. Anyone else experienced this? How did you resolve please
We're so sorry to hear about the issue with the tablet not completing the update. At this time, we would recommend sending in the tablet or taking it for service since the hard reset and PC connectivity has been unsuccessful with resolving this matter.
You can submit the service request directly using our service link here https://www.samsung.com/us/support/service/ or Private Message any moderator by selecting and clicking on the chat option with your tablet's full model and serial number, and we will assist you from there.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
We're so sorry to hear about the issue with the tablet not completing the update. At this time, we would recommend sending in the tablet or taking it for service since the hard reset and PC connectivity has been unsuccessful with resolving this matter.
You can submit the service request directly using our service link here https://www.samsung.com/us/support/service/ or Private Message any moderator by selecting and clicking on the chat option with your tablet's full model and serial number, and we will assist you from there.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
