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I hope Samsung use camera with IR for Windows Hello Face on Samsung Galaxy Books. View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Windows hello is not a feature right now. As in any time in the f... View Post |
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I purchased a GalaxyBook 4 assuming it had a backlit keyboard but turns out my model does not. I have tried Fn+F9 but this turns the screen on... View Post 
Technerd71
The Galaxybook pro 4 360 has an ambient light sensor and the backlight on the keyboard will only tur... View Post |
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Been dealing with this problem pretty much ever since I have gotten this laptop. Tried looking up any information I could online if this is normal,... View Post
Samsung_Moderator
Hello! Thank you for reaching out! These will be running in the background as a part of the Samsung ... View Post |
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I am on Windows 11 PC. I tried to reinstall and install newest version of Samsung Magician, but it is not launching instead there is blue circle... View Post 
SMASNUG100
https://www.techpowerup.com/download/samsung-magician-ssd-management-utility/ You can try to get an ... View Post |
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Hi, So, the Samsung Find app works just fine on my phone. But, now I got a new Book4 and for some reason it asks for a PIN code to view my... View Post
Samsung_Moderator
Hello@tuomm! Thank you for reaching out! I would recommend making sure that you are logged into the ... View Post |
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My 1TB 980 Pro has been working perfectly, upon a recent shutdown, I cannot boot or retrieve data. I believe what happened is the screen record... View Post |
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I recently acquired a Samsung All-in-One Printer 4700, but upon unboxing, I discovered that some essential accessories were missing from the... View Post |
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I have a Win10 pc, and I just got a new Samsung s21 phone. I plugged in my USB cable to move some photos off my phone onto my pc, but it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can try the information in the following link if this does no... View Post |
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I have the S24 Ultra, s8 tablet, Galaxy 3 ultra and Samsung M80 screen. They are all connected on the same Samsung account and are all connected... View Post |
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Broke my laptop screen, Anyone know where can I get it replaced? View Post 
userwVmtAWC73H
DIY. YouTube it. It's broken so watch a teardown guide. Samsung will charge you a couple hundred mor... View Post |
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When I right clicked on recycle bin and choose open, it use to open in it's own file explorer window, but now it opens in a different tab... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If this information does not help from @msgribble then I would re... View Post |
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I just got the new Samsung Book5 Pro 360 less than a week ago, and since getting It I have had repeated issues with logging into a secure wifi... View Post 
user5ZYsjOy3hD
Thank you for responding. I returned the laptop a while ago and now have a Lenovo that works perfect... View Post |
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When I turn off my computer, the dock stays on. What setting should I change to resolve this issue? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the ... View Post |
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Hello, I have the original Galaxy Book Pro 360, and I have a suspicion that my one USB-C port is bad. It doesn't work with a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will need service. As for internal hardwar... View Post |
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Can I SAFELY use any Samsung Travel Adapter EP-TA865 with my Galaxy Book3 360 (NP750QFG-KA1US)? I want to get an extra Samsung Travel Adapter... View Post |
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The internal trackpad of the snapdragon Book4 Edge is skipping across the screen - - same when I use Microsoft wireless mouse -Â I didn't have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Have you tried a reset on the laptop? I would recommend this firs... View Post |
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Hello, It's easier/quicker to ask on here than to call support. Anyone have information on when this will be pushed? I mounted the .iso... View Post 
PrivacyandSecurity
I want to be the very last one installing the update. I gutted Windows, stripped out telemetry and t... View Post |
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My Galaxy Book4 Edge updated its Bios this morning and now my fingerprint reader isn't functioning properly. I was prompted to change my PIN... View Post |
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Dear Samsung Support, I am writing to express my extreme frustration with the repeated issues I’ve faced with my Samsung Galaxy Pro... View Post 
useroNcJoS7gKH
No I keep running into boot loops like this. Then I've to factory reset my laptop and I lose all dat... View Post |
