same boat here. my phone has been absolute trash since Friday and Samsung won't do anything!!! JUST got it paid for, and now this. This is the first time I have had a problem w Samsung!!!!!!! and I am highly disappointed
The lines are blowing up with disappointed customers and the staff are I'll informed idiots and I've talked with several went to what they say is the highest of highs then was told I would get a call back from someone to resolve the issue - lies never happened! This is starting to look more like a class action from all the online complaints and it is only because they refuse to handle a issue they created by replacement or paying for software repairs. That's nothing compared to the mental and financial anguish it's causing so many people. Fix the mess you made samsung!
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
