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I upgraded my Galaxy watch 3 software 18 June 2021. Prior to that the battery lasted around 3 days with bluetooth switched on. I have not changed... View Post 
SamsungRei
I understand how frustrating this is. If the battery continues to drain while connected to Bluetooth... View Post |
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I just got an active 2 to help me track my running. I went into the health app to figure out how to visualize my route but shockingly there was no... View Post 
userxYKc5szyTx
The route map doesn't have to be on the watch, just on the mobile app so I can save or share it. It ... View Post |
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My Galaxy Active 2 was acting up today, responding as if i was pushing buttons when i wasnt and not letting me turn it off. It died this afternoon... View Post
SamsungRei
@Manda91 I know how frustrating this is. Here are some steps to get the watch working properly again... View Post |
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My galaxy watch 3 is not responding to touchscreen, the wheel and the 2 buttons only work, I can't find any solutions on the internet, View Post 
SamsungAdam
Good afternoon, thank you for reaching out. If the watch screen is slow to respond, frozen, or not r... View Post |
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As many others have apparently experienced my Galaxy Watch 46MM is stuck on the screen that says "Galaxy Watch Rebooting" Screen, which... View Post
SamsungRei
I understand how frustrating this is. This article contains steps to get your watch working again. h... View Post |
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I have the Active 2 Watch for about a year and lately I noticed that during working out the watch stops counting my heart rate, even though the... View Post
SamsungRei
I understand how frustrating this is. Here are some steps you can check that may help with the senso... View Post |
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I guess I'm another victim of the 1 year glitch. Is this how Samsung gets people to buy a new watch? My back button will not work at all, and... View Post
SamsungRei
Thank you for reaching out. I can certainly understand how frustrating it can be when the buttons on... View Post |
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I purchased an Active2 watch a little over a month ago for my mother. The battery has never really held a satisfactory charge. After a recent... View Post
SamsungRei
I understand how frustrating this is. As the troubleshooting has not helped, service would be recomm... View Post |
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Is there a quick way to mute all the notification sounds but NOT the vibration? I know I can go in and manually adjust the volume of each separate... View Post |
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I have weird problem of not being able to set correct date for my Samsung Watch profile: 1. On the App, birthday is greyed out and it says... View Post 
Stephanie Nikki
I would recommend speaking with our Samsung Health and Samsung Accounts team directly, they can be r... View Post |
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Why is the heartrate recorded in the ECG so much higher than that reported from the HR sensor. Also, how can the HR sensor truly be continuous... View Post
Stephanie Nikki
I would recommend speaking with our ECG team directly regarding this with the below contact informat... View Post |
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Hello, My watch repeatedly displays a message that it needs to cool down then switches off. Has anyone else experienced this ? What's the... View Post
SamsungAdam
Hello! Thank you for reaching out, I can understand doing so experiencing this symptom. Is your devi... View Post |
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I just brought a 44 mm and 40 mm Samsung Active 2 LTE version of watches for me and my wife. We have not activated LTE on both watches. 40mm... View Post
SamsungRei
Thanks for reaching out. I have researched and do not see a way to receive calls using whatsapp and ... View Post |
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   I recently purchased a Galaxy watch 3 and I'm having issues with the ECG not functioning properly. I believe something might... View Post 
SamsungAdam
Thank you for reaching out. If you have any trouble with the ECG application, we have a specialized ... View Post |
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Anyone able to get the band adjusted properly to fit their wrist ? Got the watch today and it only has ability to remove one link on each side of... View Post |
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I currently sync my Microsoft To Do tasks with the Samsung Reminder app. One limitation I have noted is the Reminder app on my Galaxy Watch Active... View Post 
userhvqc3NdDQf
I accidentally solved it. I went into the Samsung Wearable app, clicked notifications and toggled on... View Post |
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Smart watch Active 2 - a tiny gripe but does anyone know how to change water input from glasses to ounces? View Post
Stephanie Nikki
Here, this should help ^_^ https://www.samsung.com/us/support/answer/ANS00080562/ View Post |
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How do I name my watches as they look the same in the shortened drop-down in wearable.. and I Connect to wrong one all the time, wasting... View Post |
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Ever since the update on July 26th I am having issues with getting numbersync to connect and play music through spotify through the LTE. It worked... View Post 
userdFcNXQgF03
I just got an update last week and now I'm having this problem again...#3 in the above list is graye... View Post |
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On the Galaxy Active 2 watch, will I be able to answer phone calls and talk through my watch using Bluetooth, if the phone is near me without... View Post 
knightsurgeon
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I am loving my new Galaxy Watch 3 but I cannot seem to get Reminders to work. I can create a new reminder using the widget, but I receive no... View Post 
user9Ax1eURfQF
OK, I think I figured it out. It turns out that for some reason, Bixby was not fully configured on m... View Post |
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The lower half of my Active 2 touchscreen is not responding. everything else works properly, but no touch on the lower half of the watch making it... View Post 
SamsungJoJo
Have you confirmed if the watch is currently up to date with the latest software? Have you attempted... View Post |
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Hi, My samsung watch active 2 LTE suddenly get switched off after giving overheating messages.Just 1 month old watch.This is mostly happen... View Post
knightsurgeon
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I just got the Samsung Active 2 watch and I have a Samsung S21. I am clueless as to what benefits there are to using the watch/features.... can... View Post |
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I am having issue connecting my old school Gear S watch with tis new phone. I open the wearble app selct the model nomber of the watch and a... View Post
SamsungAdam
Hello, Based on the information from product support due to the Galaxy Gear S being end of life, it ... View Post |
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How do I Connect my gen1 Gear S to my S21 Ultra View Post
SamsungJoJo
An Accepted Solution has been marked and provided for this thread. This thread will be locked for fu... View Post |
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My new s21 broke got a new one . Now my watch3 doesn't connect to nee phone .keeps telling me to unlock phone. Anyone know why? View Post 
KweenMutha
Slide the menu down from the icon bar at the top. Slide down again and tap "devices". Tap on your ol... View Post |
