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My Galaxy Watch (R-800) has been working fine, with good battery life. I needed to move it to a new phone, which required a reset of the watch.... View Post 
SamsungRei
I understand how frustrating this is. Thank you for reaching out and providing the troubleshooting s... View Post |
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Try again touch the screen with your palm to turn it off Please have any solutions View Post 
userxVGpnJ0p92
Thanks for the solution, worked for me when i covered the screen with both hands View Post |
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I left my Samsung Galaxy watch active 2 watch, which is an ongoing exhibition on 26.07.2021, at the service called Istanbul Kadıköy Destek Bilişim,... View Post 
SamsungAdam
Thanks for reaching out. This forum is for the support of US products and customers. As your product... View Post |
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My Sons galaxy watch exploded on his wrist! Horrified! The battery burnt out, and the sensor glass broke into tiny pieces and embedded into his... View Post 
usercR3uZFQGoY
yes, he is fine thank you. bit sore and obviously angry that it happened in the first place. View Post |
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Hi everyone, I just noticed a week or so ago a black circle on the bottom center of my Galaxy watch 3. Has anyone else experienced this and if so,... View Post 
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my home button isn't responding. The Galaxy Watch Active2 has worked great for a while. Just noticed it was vibrating constantly, so I put it... View Post
SamsungRei
I understand how frustrating this is. Just to verify, have you tried resetting the watch? https://ww... View Post |
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Bought my watch 3 last year when it was released and now I read Samsung is merging tizen with wear OS starting with next generation and all... View Post
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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I have an Active 2 watch, connected to a Galaxy S10+, and am getting what I think are weird results for my sleep detection. Coming from... View Post 
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I upgraded my Galaxy watch 3 software 18 June 2021. Prior to that the battery lasted around 3 days with bluetooth switched on. I have not changed... View Post
SamsungRei
I understand how frustrating this is. If the battery continues to drain while connected to Bluetooth... View Post |
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I just got an active 2 to help me track my running. I went into the health app to figure out how to visualize my route but shockingly there was no... View Post 
userxYKc5szyTx
The route map doesn't have to be on the watch, just on the mobile app so I can save or share it. It ... View Post |
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My Galaxy Active 2 was acting up today, responding as if i was pushing buttons when i wasnt and not letting me turn it off. It died this afternoon... View Post
SamsungRei
@Manda91 I know how frustrating this is. Here are some steps to get the watch working properly again... View Post |
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My galaxy watch 3 is not responding to touchscreen, the wheel and the 2 buttons only work, I can't find any solutions on the internet, View Post
SamsungAdam
Good afternoon, thank you for reaching out. If the watch screen is slow to respond, frozen, or not r... View Post |
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As many others have apparently experienced my Galaxy Watch 46MM is stuck on the screen that says "Galaxy Watch Rebooting" Screen, which... View Post
SamsungRei
I understand how frustrating this is. This article contains steps to get your watch working again. h... View Post |
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I have the Active 2 Watch for about a year and lately I noticed that during working out the watch stops counting my heart rate, even though the... View Post
SamsungRei
I understand how frustrating this is. Here are some steps you can check that may help with the senso... View Post |
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I guess I'm another victim of the 1 year glitch. Is this how Samsung gets people to buy a new watch? My back button will not work at all, and... View Post
SamsungRei
Thank you for reaching out. I can certainly understand how frustrating it can be when the buttons on... View Post |
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I purchased an Active2 watch a little over a month ago for my mother. The battery has never really held a satisfactory charge. After a recent... View Post
SamsungRei
I understand how frustrating this is. As the troubleshooting has not helped, service would be recomm... View Post |
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Is there a quick way to mute all the notification sounds but NOT the vibration? I know I can go in and manually adjust the volume of each separate... View Post |
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I have weird problem of not being able to set correct date for my Samsung Watch profile: 1. On the App, birthday is greyed out and it says... View Post 
Stephanie Nikki
I would recommend speaking with our Samsung Health and Samsung Accounts team directly, they can be r... View Post |
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Why is the heartrate recorded in the ECG so much higher than that reported from the HR sensor. Also, how can the HR sensor truly be continuous... View Post
Stephanie Nikki
I would recommend speaking with our ECG team directly regarding this with the below contact informat... View Post |
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Hello, My watch repeatedly displays a message that it needs to cool down then switches off. Has anyone else experienced this ? What's the... View Post
SamsungAdam
Hello! Thank you for reaching out, I can understand doing so experiencing this symptom. Is your devi... View Post |
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I just brought a 44 mm and 40 mm Samsung Active 2 LTE version of watches for me and my wife. We have not activated LTE on both watches. 40mm... View Post
SamsungRei
Thanks for reaching out. I have researched and do not see a way to receive calls using whatsapp and ... View Post |
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   I recently purchased a Galaxy watch 3 and I'm having issues with the ECG not functioning properly. I believe something might... View Post 
SamsungAdam
Thank you for reaching out. If you have any trouble with the ECG application, we have a specialized ... View Post |
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Anyone able to get the band adjusted properly to fit their wrist ? Got the watch today and it only has ability to remove one link on each side of... View Post |
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I currently sync my Microsoft To Do tasks with the Samsung Reminder app. One limitation I have noted is the Reminder app on my Galaxy Watch Active... View Post 
userhvqc3NdDQf
I accidentally solved it. I went into the Samsung Wearable app, clicked notifications and toggled on... View Post |
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Smart watch Active 2 - a tiny gripe but does anyone know how to change water input from glasses to ounces? View Post
Stephanie Nikki
Here, this should help ^_^ https://www.samsung.com/us/support/answer/ANS00080562/ View Post |
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How do I name my watches as they look the same in the shortened drop-down in wearable.. and I Connect to wrong one all the time, wasting... View Post |
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Ever since the update on July 26th I am having issues with getting numbersync to connect and play music through spotify through the LTE. It worked... View Post 
userdFcNXQgF03
I just got an update last week and now I'm having this problem again...#3 in the above list is graye... View Post |
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On the Galaxy Active 2 watch, will I be able to answer phone calls and talk through my watch using Bluetooth, if the phone is near me without... View Post 
knightsurgeon
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
