LED and OLED TVs

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Smart hub smart tv won't download you tube app

Posted by 09-22-2023 05:07 PM in LED and OLED TVs

My smart hub smart tv un40eh5300xza won't let me install you tube why and how do I fix it View Post

09-25-2023 11:27 AM

Hello! Thank you for reaching out! @Picksomething4me is correct you will need to make sure that you ... View Post

To remove Logos on samsung tv

Posted by 09-21-2023 06:43 AM in LED and OLED TVs

Samsung Model: UE32D5500 Vers 3 Please help me remove Samsung logos from left of screen Previous help not relevant to my model Samsung? ... View Post

09-24-2023 03:09 PM

Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post

Mirror TV`s

Posted by 09-23-2023 07:41 AM in LED and OLED TVs

My S22 use to mirror but now it won't show TV`s to mirror they all are on the samewifi View Post

09-23-2023 10:30 AM

Samsung uses Smart View to cast (mirror) to Samsung TVs and other compatible devices. Smart View is ... View Post

Why Can't I Download Kanopy and Hoopla apps to my new Smart TV?

Posted by 09-08-2023 03:12 PM in LED and OLED TVs

Can anybody tell me why I can't download the Kanopy and Hoopla apps (both affiliated with public library systems) onto my new CU8000 Smart TV?... View Post

09-12-2023 03:05 PM

Typically, if an app you are searching for doesn't appear in the app store, it isn't compatible with... View Post

Pair more than one remote to Samsung TV

Posted by 09-17-2023 09:17 AM in LED and OLED TVs

I’m looking to be able to pair two (or more) remotes to the same TV (at the same time). Currently is does not seem like that is possible... It... View Post

09-17-2023 03:38 PM

Hello! Thank you for reaching out! Thank you for your interest in our TVs and will tag this post for... View Post

Aftermarket DVR options for Samsung TV Plus live TV

Posted by 09-22-2023 07:33 AM in LED and OLED TVs

Hi All! Looking for an aftermarket DVR option for a Samsung Smart TV, TU-8300 Series - 4K UHD HDR Smart TV (UN55TU8300FXZA, 2020 Model). It is a... View Post

09-22-2023 08:05 AM

@Eriknjones For an external DVR to work, you would need to place the DVR between the source of the s... View Post

Bluetooth not connecting

Posted by 09-19-2023 01:41 PM in LED and OLED TVs

Why does my Bluetooth always say that it is connected when it isn't connected on my UN60KU6300? I have to reboot the TV several times to get... View Post

09-20-2023 11:43 AM

Hello! Thank you so much for posting about this. I can certainly understand the concerns with your T... View Post

Curved UN55RU7300 Panel Question

Posted by 09-20-2023 03:14 AM in LED and OLED TVs

Anyone happen to have a UN55RU7300FXZA (CA-04) that would be willing to verify the panel?Comcast/Xfinity cable tech was messing around in the... View Post

09-20-2023 10:02 AM

Hello, I certainly understand your concerns with the secret setting on your TV. I'll be more than de... View Post

Screen Mirroring with Galaxy A13

Posted by 09-16-2023 10:10 AM in LED and OLED TVs

How do I mirror to my Samsung smart TVs with my Galaxy A13? The A13 is one of the only models that does not have Snart View. View Post

09-19-2023 11:02 AM

Hello! Thank you for reaching out! I see how this can be useful to mirror to your TV. Unfortunately ... View Post

Issues with latest Smart TV software updates

Posted by 09-13-2023 07:24 AM in LED and OLED TVs

Why all the changes to the default settings in your latest Smart TV software updates? Now when I turn my TV on it always goes to one of the... View Post

09-19-2023 12:57 AM

For Samsung Channels showing after TV is on, try to go to Settings - General - Smart Features - Auto... View Post

SMB Storage

Posted by 08-24-2023 10:36 AM in LED and OLED TVs

I am trying to designate a file on my computer as "network storage " for my phone to access. I'm at the login and it ?wants to know the... View Post

08-24-2023 11:42 AM

Thanks, I think I'm going to find an easier solution with the windows DLNA service. I'm reading up o... View Post

TU8000 - last firmware update bug - doesn't remember the source

Posted by 09-09-2023 07:59 PM in LED and OLED TVs

TV UN43TU8000F after the last firmware update 2501 (2-3 days ago) start to forget the source after... View Post

09-13-2023 04:32 PM

OMG, thank you!!! View Post

HELP! Losing memory, apps getting downloaded

Posted by 09-12-2023 08:23 AM in LED and OLED TVs

HELP PLEASE! We moved into an apartment this started to happen. We bought a house an its still happening. Someone is downloading apps an... View Post

09-13-2023 11:33 AM

I would suggest resetting the hub on the TV or just doing a full factory reset. This will take all p... View Post

My Smart TV constantly updating

Posted by 09-07-2023 04:42 PM in LED and OLED TVs

Hi all, my smart tv is constantly on update mode. I can’t watch anything because there is a software update happening. I don’t know how to... View Post

09-11-2023 08:07 AM

Hey, welcome to the community! I can definitely understand your concern here. My children would driv... View Post

Can't scroll through list of apps Samsung smart tv keeps shutting down apps list

Posted by 09-06-2023 08:15 PM in LED and OLED TVs

I have a 2016 model Samsung Smart TV Model KU6300. I try scrolling through the list of apps and it keeps shutting down before I can get through the... View Post

09-11-2023 06:43 AM

Hi there, Thanks so much for providing that information. It sounds like you've already been through ... View Post

UE55F7500 factory reset

Posted by 09-04-2023 05:17 AM in LED and OLED TVs

Hi everyone ! My Samsung TV suddenly stopped to display anything and gives 6 red blinks on start. As I googled it, it might be a lot of various... View Post

09-08-2023 11:40 AM

Hi there, Thanks so much for posting about this. I can certainly understand the concerns with your T... View Post

Voice guide won’t turn off for cc

Posted by 08-16-2023 05:17 PM in LED and OLED TVs

Our TV lets you turn off the voice guide but even if it’s turned off, it still talks when you hit the closed captioning button and the... View Post

09-08-2023 06:23 AM

I believe this is the same issue I'm having. Once the accessibility voice guide is turned on, which ... View Post

Unable to Search for Movies in Smart Hub

Posted by 08-11-2023 09:22 AM in LED and OLED TVs

beginning last week the search feature in smart hub doesn't show any results when searching for movie titles. followed all the suggested... View Post

09-04-2023 08:12 PM

Same problem. I can’t understand what’s happening. When I used to search for a movie or show in the ... View Post

How can you downgrade samsung tv firmware ?

Posted by 08-25-2023 08:15 AM in LED and OLED TVs

Recently, my samsung TV firmware was auto updated from v14 to v15. Home menu, Apps and sources has disappeared. Smart functionality of... View Post

08-29-2023 02:06 PM

Hello! Thank you for reaching out! That is really strange how that happened. I would recommend calli... View Post

Blocking ads tv

Posted by 08-22-2023 08:10 PM in LED and OLED TVs

Is there any way to watch videos without ads in samsung smart tv? Series 6 40 inch View Post

08-28-2023 09:37 AM

Hello! Thank you for reaching out! As @VerbumVeritum said you can potentially do this but as he said... View Post

Warning 901a

Posted by 08-23-2023 09:40 PM in LED and OLED TVs

Has anyone had this come up? What do I do? It’s been on the screen for 15-20 minutes View Post

08-28-2023 09:31 AM

Hello! Thank you for reaching out! That is strange that this showed up, but as @Aztexian this is the... View Post

Sparks, Burning Smell, and Now No Power on Samsung TV

Posted by 08-27-2023 09:43 AM in LED and OLED TVs

Hello - while watching the TV, near the bottom left in the back of the TV something blew, it made a sound, and sparks started falling down. There... View Post

08-27-2023 09:55 AM

Oh no! I hope everyone is okay! So that we can get this looked into I would recommend calling in dir... View Post

UN43CU70008 TV

Posted by 08-26-2023 03:42 PM in LED and OLED TVs

Need user manual for un43CU70008 tv View Post

08-26-2023 04:03 PM

If you have a smart TV your manual can be found in your TV setting menu under help and support open ... View Post

49” 4K UHD TURNING ITSELF ON

Posted by 08-24-2023 06:21 AM in LED and OLED TVs

UN49MU8000 We have had our Samsung 49” UHD smart tv since 2017. Recently the TV will turn itself on after being turned off. I have taken the... View Post

08-24-2023 11:10 AM

Hello! Thank you for reaching out! This is definitely a strange occurrence. I would recommend discon... View Post

4K Crystal 75Bu8000 does it support HDCP 2.2

Posted by 08-21-2023 10:05 AM in LED and OLED TVs

I am using a 4K Fire TV stick, if i select the 4K option, i get a message that the TV should be 4K and support HDCP 2.2 The TV was purchased in... View Post

08-21-2023 12:12 PM

Hello! Thank you for reaching out! From the specs that I could find on your TV as this is not a US m... View Post

2020 T Model claims updated version of firmware on USB is latest

Posted by 08-15-2023 10:01 AM in LED and OLED TVs

I posted about this a few months ago but it looks like my topic was deleted- I have a 2020 T model TV. It reports its firmware version as 2101,... View Post

08-21-2023 09:04 AM

That's great to hear! As you do have a ticket open this should be getting taken care of direclty! View Post

HELP!! PLZ! Samsung Wireless LAN Adapter

Posted by 08-18-2023 07:09 PM in LED and OLED TVs

Samsung Wireless LAN Adapter. unfortunately I have lost this Lil guy in the move. Is there a way i can download the software for it from Samsung... View Post

08-18-2023 07:47 PM

UnFortunately there is no way to change a USB drive to a wireless LAN essentially what a wireless LA... View Post

Is it possible to pair a second remote with TV UN75CU8000FXZA?

Posted by 08-18-2023 09:34 AM in LED and OLED TVs

Is it possible to have two identical remotes paired with a single TV UN75CU8000FXZA simultaneously? View Post

08-18-2023 09:55 AM

No unfortunately not and be careful not to try as what happens is the tv will get confused as to wha... View Post

DIRECTV STREAM App Outage Since July 26

Posted by 08-15-2023 01:35 PM in LED and OLED TVs

I activated new DIRECTV service on a Gemini, Roku, and Samsung TU7000 TV July 21. The Samsung app failed July 26 and has been down ever since,... View Post