JUMP TO SOLUTION Solved

Original topic:

Missing Bandplay App on DU8000

(Topic created: 07-02-2024 01:57 PM)
396 Views
d1magus
Constellation
Options
LED and OLED TVs

I have a TV DU8000 and I can't seem to find the Bandplay app to download. I have it in a CU7000 but it doenst show up on the other TV, what can I do?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi there, Thanks so much for asking about this. If the app is not showing in the app store, then it is currently not available for that TV model. I recommend reaching out to the app developer to request a compatible version for this TV. 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi there, Thanks so much for asking about this. If the app is not showing in the app store, then it is currently not available for that TV model. I recommend reaching out to the app developer to request a compatible version for this TV.