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I would like to change the duration of each picture in art mode. When I press the center button, my only options are heart and display settings. In... View Post 
Samsung_Moderator
Hello!Thank you for reaching out! Unfortunately, there is no option to control the slide duration at... View Post |
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We purchased our Frame tv for Christmas 2024. While preparing to repaint the room, we noticed the painted wall behind the tv is very discolored. ... View Post
Samsung_Moderator
You should be able to drag and drop the image from your desktop, or if you're on your phone, you sho... View Post |
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My Samsung Smart TV Q led turn out as 21_NIKEL_UHD when I registered on Samsung website. View Post 
Unclekuffr61
You can find all 15 SN# characters on the back of the panel, not just what's on the box. View Post |
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How can the "suggested app" be removed from the home screen , I updated mithers TV and she sees now is suggested apps and thinks that the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there's no way to remove the list, but you should ... View Post |
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I have three led tvs and the 2016 channel does not see, you can see it at the tv guide, I thought was the tv because there are 3 year old but I... View Post
Samsung_Moderator
Just to confirm, are you using the Samsung TV+ app, or a different device to receive channels? Also,... View Post |
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Hello,I'm trying to search for apps manually in Smart Hub, however it doesn't seem to be such an option.I'm attaching a picture for... View Post 
Samsung_Moderator
Hi there, Thanks so much for asking about this. I found the link below that has detailed information... View Post |
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I recently bought the 55’’ 2025 The Frame and I want to mount it vertically on a wall. Before you judge me—I do plan to use it horizontally on a... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! I'm providing a link below to our guide on wall moun... View Post |
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I bought a new Q72DD in March. It has a very bad blooming issue. I work for a world leading projector company so know enough to be dangerous but no... View Post 
Samsung_Moderator
Hello @3rdrail9er! Thank you for reaching out! This will be something that could require service. De... View Post |
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I purchased a 85 inch Samsung Frame TV from Costco in November 2024. It qualifies for the 2-year art promo but my Samsung Promotion app does not... View Post
Samsung_Moderator
Hello @PY125! Thank you for reaching out. It would be recommended to reach out to our promotions tea... View Post |
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I have posted on this issue once before, but I have new information and that post has been locked. I have a Samsung 50-Inch Class QLED Q80B... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV. After that yo... View Post |
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Bought brand new several months ago. But powered on and signed in.Have found the only way is to (hate to do again)reset smart hub. Anything else to... View Post |
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I recently purchased a 55 inch frame TV (2024). I bought an Apple TV. I cannot get it to connect appropriately. It detects the Apple TV but it... View Post
Samsung_Moderator
Thanks for bringing this to our attention. I read a forum where a Community member was having a simi... View Post |
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I have been struggling to get the eARC HDMI Port 3 on a new QN65QN90DA 65 to connect to the eARC port on a Onkyo TX-NR7100.I have run diagnostics... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This does seem strange when you connect it directly to the DVD pl... View Post |
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Setting up HW-QS730D trying to get Alexa Built-in working. Soundbar added to Smartthings and to Alexa. Samsung and Alexa accounts linked. Soundbar... View Post
Samsung_Moderator
Hello! It does say it supports it on the home page. Unfortunately, though this can vary by region an... View Post |
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Bought a new television QN85 - 75" in April. TV flickering, had shadows, periodically has no picture but has sound. First visit, they repair,... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. The Samsung warranty (like many man... View Post |
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I own Model # QN65LS03BAFXZA Frame TV. Purchased in February 2023. A couple of months ago I noticed that the Art mode was turning off after... View Post
Samsung_Moderator
Thank you for looking at the information. And yes, once you reset the TV, it is the settings that co... View Post |
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Hi, I have a QN85b TV and the source material is all run through my Denon AVR-X4400H. So, in essence I'm using the QN85b as a monitor via hdmi... View Post |
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Just got a 55" QLED tv. Nice picture. But how do I shut up the voice that tells me what's going on? View Post
Samsung_Moderator
Hello! Thank you for reaching out! If it's not there, it should be Settings > General & Privacy > Ac... View Post |
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Dear Samsung Technical Support, I would like to report a persistent issue I am encountering with Samsung TV Plus on my television (model in the... View Post |
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Hi, my up button on my remote for my Samsung Frame TV is not working. All other button work fine. I have contacted Samusung and they have send me a... View Post 
Pianodude58
I am just speculating, but It sounds like that particular remote has a design flaw from the manufact... View Post |
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We bought the Samsung Frame some days ago, and are experiencing problems connecting to the Art Store. Even though we have paid for the annual... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how being unable to use art mode can be a cause for concern... View Post |
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Is anyone else having issues connecting their phone to their tv's? I have the 75" Neo QLED and for the past month or so have not... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on ... View Post |
